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Should I offer a prize to get more holiday survey answers?

For one or two questions on a page, no: answering takes a few seconds. A prize draw means collecting names or emails, which turns an anonymous question into personal data you have to protect and later delete. Keep prize draws for long reader surveys sent by email.

What a prize draw adds

To pick a winner you need a way to reach them, so the survey has to ask for an email address. That brings a privacy notice, rules for the draw and a date to delete the entries. Some countries also have rules for running a prize promotion.

It changes who answers, too. Some people answer for the prize rather than because they have something to say, and their answers can be rushed.

When a prize draw makes sense

A long reader survey sent once a year, where you ask for ten minutes of someone's time, is where an incentive helps. Publications often run their annual reader survey this way, with a gift voucher as the prize.

If you run one, keep the entries apart from the answers. Send readers to a separate form for the draw after they finish, so their answers stay anonymous and the entries hold only what you need to reach the winner.

More answers without a prize

On a page, these do more than a prize:

  • Ask one question first, answered in one tap
  • Ask on the page the question is about, while the visitor is still there
  • Keep free text optional and last
  • Use a side tab on long pages, so the question stays in reach

Keep the answers anonymous

Asklet answers are anonymous: the widget asks no name or email, and email addresses and phone numbers typed into a comment are removed before they are stored. There is no list of names or emails to delete after the season.

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